Thanks a lot, brilliant from beginning to end!

We'd had a couple of quotes for our bay window shutters before the Premier designer came. Right from the start, he gave us advice the others hadn't and explained everything in non-technical terms and made sure we were happy with his advice. What really made a big difference to us, was that he had a tool on his iPad that projected our shutter choices onto our window, it was amazing to see what the shutters would look like before they were fitted because we couldn't really imagine them. We saw exactly what we had agreed with him and he then emailed the picture to us when we'd finished, that was brilliant!

We never felt under pressure from him at all and were happy to give him our order, his price was very competitive.

After a wait of about 10 days, which was a bit longer than we thought it would be, the fitter arrived and measured again just to make sure everything was accurate. The shutters were fitted about three months after that, we'd have liked them sooner, but all of the companies we spoke to were offering much about the same so that wasn't really a problem.

Now that they've been fitted and we're used to them, we know we made the right choice. The original designer/salesman has been back and we've ordered some for our bedrooms.