Promises of delivery but repeatedly delayed

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Floors-2-Go - Pre 28th August 2011
★★☆☆☆
1.8
From 218 reviews
22.0% of users recommend this

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ReviewMe2's review of Floors-2-Go - Pre 28th August 2011

“Promises of delivery but repeatedly delayed”

★☆☆☆☆

written by ReviewMe2 on 03/05/2014

Ordered a floor from Coventry and promised it would be delivered to them within 2 weeks, phone them to chase it up after the deadline and told it was due in the next day and they would call to let me know, when I called the next time they said it would be delivered that afternoon and they would let me know, but no call back so phoned then next morning to be told it was definitely due in before 12, waited until then and had to call them again to see if it had arrived now to be told unconvincingly that it might be in at the end of the day. Not the kind of service you would expect from such a well known firm.
Very frustrating when you've organised help with fitting it and had to clear out all the furniture and emptying a fish tank based on their promise and reassurance it will arrive.

Do not believe their promises - they will only tell you what you want to hear.

  • Coventry

    Branch Visited

  • £200

    Goods purchased & cost

  • Quality of service

  • Layout of shop

  • Value For Money

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