written by ChrisBonnert on 19/06/2011
We have been happpy with the fridge-freezer until very recently when my wife noticed some water collecting in the bottom of the fridge. She dicovered the drain hole at the back (inside the fridge part) was blocked. We tried a wire coathanger to unblock but was unsure whether there was a bend in the tube and did not want to force it. I scanned this website for clues and someone suggested using the wire track used for hanging old-style net curtains. Someone else suggested that the tube might be blocked with ice. So I took a piece of the net curtain track, about 1.5 meters (about 60 pence at local store), connected a small funnel to one end with duck tape, fed the other end down the tube till it bottomed and poured boiling water in the funnel. Within seconds water started to drip into the black plastic drip tray at the bottom rear of the fridge/freezer and the blockage was cleared and we could see the curtain track at the exit of the tube - problem solved! The water in the drip tray is normally evaporated by the heat of the condenser unit.
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Guest's Response to ChrisBonnert's Review
Written on: 05/10/2011
I found this post having the same issue. After reading it I boiled a kettle, used paper towels to get rid of most of the water and an aluminium u shaped length I had lying around to pour the boiling water into the hole. It didn't clear so I poked around with some mains cable I had lying around then heated up a skewer, bent this into an appropriate shape and quite firmly started poking the bottom. Finally after twisting it round and round the fluid began to flow again. I think the exit hole is about 10-15cm down at the rear of the drain tube - picture a Letter L with the bottom part of the L pointing towards the rear of the fridge. Thank you post above!! Chris :)
Anthonyhilton's Response to ChrisBonnert's Review
Written on: 23/01/2013
We have the same fridge freezer and has been working very well for almost 10 years. Twice the drain pipe was blocked;the first time we blew it open (blowing by mouth through a plastic tube inserted into the drain inside the fridge). The second time the above method did not work and we had to use hot water and bicyle pump to dislodge a tubular icycle about 10 cm long. Recommended solution by Hotpoint of using bi-carbonate of soda, did not work. I think there is a fundamental design problem with the drain pipe. The lower part of the pipe where the S bend is located is too close to the freezer compartment and often sub-cools.