poor consideration for customers

Click here if this is your business
Beko
★★☆☆☆
2.0
20.0% of users recommend this
  • Ease of Use

  • Durability

  • Style

  • Service & Support

  • Value For Money

Click here if this is your business

cleopatraj's review of Beko

“poor consideration for customers”

★☆☆☆☆

written by cleopatraj on 10/10/2011

After discovering we have an affected Beko model, we tried contacting the customers service department for 2 days without getting through, so we decided to email them instead. It took Beko 2 weeks to reply to our email, asking for more information, although our email included the model, serial number. We resend the same information to them again, and that was the last time we heard from them. We are shocked by Beko's lack of consideration for it's customers, and we will not be purchasing any of their products again.

  • 6 - 12 months

    Owned Product For:

  • None

    Special Features

  • Ease of Use

  • Durability

  • Style

  • Service & Support

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0