written by KKANDAK on 15/04/2013
I bought this new Samsung fridge freezer RL40PGIH at £568.00, Thinking it would last a good few years, I got a year and a half before the big problems started. It seems that there is a ongoing problem with Samsung fridges and still they produce and sell them. My fridge stopped cooling and the temperature rose to 21 celcuis, contacted Samsung who fixed the repair that lasted 3 weeks and bang same problem. The company carrying out the repairs on behalf of Samsung are unreliable and incompetent , Waited in the first day all day to get a phone call from them at 8.30 pm that they were not coming, 2 days later appeared an 2 hours late and fitted wrong part fridge still not working, Contacted them and a week later they finally repaired it properly. So that was 3 days of work and loads of food thrown out. Gods know how long I will wait this time.
Please just don't take my word, Google Samsung fridge not cooling and see how many pages come up!
I always thought you get what you pay for, In this case I feel I have been ripped off, I could have went for a cheaper make and not had this problem.
Avoid Samsung fridge Freezers like the plague!!!!!
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