Worst Buy Ever

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Hotpoint FFA60
★★☆☆☆
2.3
29.0% of users recommend this
  • Ease of Use

  • Durability

  • Style

  • Service & Support

  • Value For Money

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zippiehippie's review of Hotpoint FFA60

“Worst Buy Ever”

★☆☆☆☆

written by zippiehippie on 18/01/2012

I had bought Hotpoint Iced Diamonds from new since 1977 and have nothing but praise for them, so when I needed a bigger fridge I bought the FFA60. The first two years were OK, but then the problems started.

Initially with the much heralded, more eco-friendly plastics used in its construction. They are not so durable and much thinner and lighter. The inner door milk shelf broke off; the fridge back progressively developed radial cracks in several places - had to use gaffer tape; salad shelves split.

I cannot believe EVERY owner has had "sweetcorn block up the drain hole". Hasn't happened before or since with other fridges. Tried everything to unblock it. Ended up having to de-ice the fridge section every two days, otherwise salad doors pushed out. Inevitably, the excess water caused the metal seams on the front to corrode and lift, preventing the freezer door from being airtight.

My latest purchase is an Indesit BAAN 12 S. I realize that they are all the same company now, but this Polish made fridge freezer has a much better build quality.

  • More than 1 year

    Owned Product For:

  • Ease of Use

  • Durability

  • Style

  • Service & Support

  • Value For Money

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Guest's Response to zippiehippie's Review

Written on: 30/05/2012

I can completely empathise with you. Before I bought the Hotpoint FFA60 I used Indesit for almost 16 years before it stated to give trouble. I then bought this Hotpoint model 4 years ago. It worked well for the first two years.
In 2011, red light for the freezer showed, luckily it was insured with Barclays Insurance and they repaired it saying the gas was empty. It is again showing red and the freezer has turn warm, I have cancelled the insurance due to cutting back on my expenses. This is a let-down of this much rated frost free fridge freezer.

I would have to buy another freezer but obviously not Hotpoint!!!!!! Paying to repair it would simply be money down the drain.

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Happyhomeowner's Response to zippiehippie's Review

Written on: 13/08/2012

I will never buy another Hotpoint appliance. After 8 years the gas has leaked from internal pipes which are impossible to access so it is a write-off. It seems quite dangerous as there is a buildup of flammable gas above a heater! The engineer said that they have built in obsolescence, my advice is don't buy!

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