Poor Quality & Customer Service

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  • Ease of Use

  • Durability

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  • Service & Support

  • Value For Money

Guest's review of Gorenje RK60359OC Fridge Freezer


“Poor Quality & Customer Service”

Written on: 27/06/2013

Purchased this lovely looking retro fridge freezer that I'd had my eye on for over a year. Half the price of a Smeg but I now realise that you do indeed get what you pay for! The fridge on the first one I purchased broke down after a week. The second one arrived damaged so I had to refuse delivery. I was due to have a third one delivered so I emailed Gorenje Customer Service to try and seek reassurance about their product. They never even had the courtesy to reply. Will never buy Gorenje again.

  • 1 - 6 months

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