Appalling service - steer clear of them if you can

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XendPay - www.xendpay.com
★★☆☆☆
1.9
23.0% of users recommend this
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Guest's review of XendPay - www.xendpay.com

“Appalling service - steer clear of them if you can”

★☆☆☆☆

written by on 27/02/2016

Unfortunately my experience with Xendpay can be best described as nothing short of an absolute disgrace. Due to some urgent family problems here in Thailand I had to convert and transfer some EUR from Italy to Thai Baht.
In the end it took them SEVENTEEN days to transfer the funds into my Thai account. They changed the expected settlement date THREE TIMES. In the last week prior to settlement basically I had to call them every day (at least once) as their information was either incorrect or just not forthcoming.
The only positive thing I can say about them is that they leave you free to pay whatever you want for the transaction, which is why they still have some customers, I guess. So if you don't need your money urgently and don't mind being messed about for 2.5 weeks, then feel free to choose Xendpay's services.
Personally I think I'll give them a wide berth in the future - probably I wouldn't choose them even if the transaction was offered to me free of charge. That just sums up how bad they are.

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