Smooth, efficient transfer

It was some time ago that I contacted Transfermate re transferring money to my overseas account in Australia. I checked other currency sites but found Transfermate gave the best exchange rate. I sent in the requisite banking details etc to set up my account. Quite simple and straightforward and the company representative was extremely helpful. However I did not act on the initial contact immediately. The company kept in touch on a regular, polite, non intrusive basis to ascertain if I was still in the market to transfer funds. Over the intervening period other issues re business came into the frame and I was not keeping up with the exchange rate so missed a number of opportunities to maximize a return on rate differentials.

In an ideal world I would have liked if the company representative had contacted me to advise when the currency hit a significant high point where my transfer would elicit strong returns. However that was as much down to me as anyone else. I believe there is a facility to nominate a currency range in which a transfer would be acceptable to the customer/client. I have to check this out for further transfers.

In the end I did advise the representative of an exchange rate I would be happy with and when it hit that rate my transfer was locked in. Overall everything worked out well. I got a good foreign exchange rate, the transfer went smoothly and I am pleased with the whole experience.