written by anDay147 on 22/03/2014
I completed all the paperwork to setup the account...everything was set and ready to go. On the day of my AUD currency purchase, I received a call from a CDN Forex Rep to confirm the purchase. 4 business days later I check my account only to find that the funds were never withdrawn from my bank to begin the transfer, and as a direct result never arrived at the intended location. Had to cancel the transaction and make he payment using VISA since it would take an additional 3 Days for the funds to be delivered to the intended destination. Their explanation ... Canadian Rep forgot to withdraw the funds for transfer.
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