written by on 14/10/2022
I was looking for a mobility scooter and came across mobility giant. So friendly and helpful and all done online so easy. Hiring a scooter from them was the best thing I done. They advised what would be best for me guided me through the hiring no pushy salesman all so easy to arrange. Delivered free of charge delivery man showed me the full controls of the scooter and details of breakdown cover. Shop staff fast response and always friendly. Great prices affordable to hire all round a great service.
written by JoelWatson on 29/01/2022
Mobility Giant is a fantastic business to deal with. They are exceedingly efficient and professional from start to finish, from ordering to delivery. Their customer service is exceptional; they are really helpful, courteous, and go above and above to assist you. I would strongly suggest them, and I just wanted to express my gratitude.
written by Carly299 on 08/09/2021
Hi Guys steer clear of this company if you want to hire any products warning they do a credit check which many may know that Motability do not nor does wheelfreedom which i have a car and a new mobility scooter with. It seems that this so called for disabled for a small folding car boot scooter that is second hand they want to Credit check you well if that is the case many disabled in the uk would not have a car or Scooter with this outfit.
written by IsabelFanning156 on 26/09/2019
I purchased a TGA Eclipse scooter from Mobility giant, for a brilliant price it was like new. The knowledge of the products is great and can not be faulted. I was advised which scooter would be best for my needs, I had no knowledge of scooters, size, distance covered, type, ease of assembly and how to dissemble. Would it even fit in my car boot. Yes they are heavy, fine when travelling with carer or family. This was my first purchase of such product, at 46 I never thought this would be the case. Having brain surgery totally changed my life, without warning. Mobility giant were great every step of the way. If your thinking of a scooter please give them a call, don't be afraid. They even replaced my batteries when I developed a problem. Amazing staff, superfast delivery, perfect products, which have totally changed my life. Thank you mobility giant.
written by MobDog on 12/03/2018
Given the majority of reviewers agree that this company offer a superb service, there is probably no need to write yet another review about Mobility Giant! However, I would say that if you are considering using a mobility scooter for the first time you may have issues about making the leap, and would probably value expert unpressured advice about which machine to buy or rent. For this, I would definitely advise giving Mobility Giant a ring after visiting their website to discuss your needs. They have scooters which may not be advertised yet. They will ask you about usage, your weight, height size etc. and direct you to your best option. Their scooters are second hand but in new condition, serviced and supplied with new batteries and probably retail at half the price of a new one. They do all the necessary paperwork including registering with DVLA if appropriate, and provide 6 months warranty and 3 months free insurance. I cannot say how happy I am with the machines I have bought from them, which have given me (and my dog!) a new lease of life.
written by on 02/11/2017
I have today received my order of two mobility scooters, one a Pride Go-Go for the use in the car and the other a Pride Colt deluxe for the use around town. What an excellent service! When I ordered the machines I must admit I was a bit sceptical not knowing anything about the company. However, I had no need to worry as Mobility Giant kept me informed how my order was progressing and also texted me the information when I should expect delivery. On the delivery day, I received a phone call telling me what time the delivery would be and true to their word the vehicle arrived on time. The driver unloaded the machines and assisted with the unpacking with an explanation of how to operate each machine. All I can say is, well done mobility giant, what a wonderful service you supply. Immingham North East Lincs
written by Lyndabichon on 22/07/2015
Mobility giant have done it again this is the second time I have brought mobility equipment and they are honest with their advice spend time over the phone and face to face explain everything you need to know over and over again until you are happy. It was delivered by one guy who was a credit to the company and I spoke to another on the phone who gave some honest advice. I could not be happier .
written by JeanieAndrews on 14/07/2014
Recently placed an order via phone for a kymco maxi xl scooter with mobility giants the scooter arrived with me on the Thursday (I placed the order on a Monday) and was wonderful. The young man delivering spent 20 minutes explaining the functions which I was very grateful for.
written by Garyr1979 on 26/06/2014
great service .the bag is just what I needed,spot on .
written by Jayne64 on 23/06/2014
All i can say is Mobility Giant are a great company they where so helpful when i ordered my new Scooter.I guy that came to my house when it was delivered was so helpful showed me everything about it and also got me to ride it so a massive thank you to him and the company x
written by nev740 on 23/06/2014
easy ordering good communication excellent service very happy with the scooter
written by normainglis on 23/06/2014
Very Fast delivery and very happy with product exactly as described.
written by McDaniel451 on 04/06/2014
Hi I would like to give you all some information if you are thinking of buying a mobility scooter from Mobility Giant. I bought a tga breeze 4s from them off there website, first they use the same picture for all there breeze 4s scooters they have, as I thought I was buying the one in the picture but when it was delivered it was NOT the same one as on the website! The scooter they send me had a big scratch on the back box the display did not work correctly also the emergency break also was not working it is a lever like a push bike the one on this scooter was just flapping about as if the cable had snafffed so it was not even safe to use after delivery I had to wait another two weeks before they sent someone out to fix it?. Yes the fixed these items for me they sent me another box & bracket to fix it to the scooter. The screws & bolts on the bracket are too long they dig into the seat I have sent several messages & called them about this but nothing has ever been done to fix the problem I have never heard from them since! Also the promised to supply me with a wing mirror for the scooter this never turned up? When they deliver the scooter I must say the lads who dropped it off were very polite & very nice but there promise of a wing mirror that they told me twice they had posted on different occasions never turned up! The sticker they put on the back of all there scooters ripped the paint off my scooter when I tried to remove it as it was starting to fall off so I gently pulled it off but it was stuck so fast to the scooter that I now have a patch on the back with no paint? I would not buy from them again as if you look at the breeze 4s scooter picture you will see a scratch mark on the right hand gaurd I called them when I bought what I thought was the scooter I was buying & asked if they could change the hand guard to another one I was told "yes sir not a problem we will fit a new one just for you" the scooter I got had no scratch but when I checked the website they were still selling the same scooter as the picture I saw??? Buy at your own risk don't expect after sale help with minor problems as you never get a reply from them.
written by on 26/03/2014
I was looking for a second hand mobility scooter and i found this site.mobility giant.their was plenty of scooters on this site.i found a colt executive at a brilliant price.i phoned the company who were so very helpful, the man i spoke to was just first class, also i must mention larry,my self been disabled he went out of his way to get my scooter delivered on time.it is so nice to find a company that cares. my scooter was delivered by him who could not have been more helpful.thank you. i am very pleased with my scooter, it arrived in first class condition. Everything was explained so patiently before my purchase. once again THANK YOU.
written by on 20/11/2013
Wow - never thought I would write a review, but in this case just had to. Don't usually like buying off the internet, for all the usually reasons - but the customer focus nature of this transaction was fantastic. If this level of service was provided by all internet based sellers, there would be no need to leave the house. Placed my order late Sunday night, early Monday morning received a call to review my order as I had ordered only one of two replacement batteries required. Early Tuesday morning parcel arrived, perfectly packaged & with complimentary chocolates. Tuesday afternoon; got a call offering telephone assistance to fit batteries, agent on call gave me a tip which made fitting even easier. Message to all companies only focused on getting your money, this is what customer service should be like. Well done Mobility Giant. Would I recommend: Yes. Would I use again: Totally Any problems: none what so ever.
written by annieholmes on 08/11/2013
Ive just bought a breeze s4 from this company and i can honestly say what a great experience it was. I had my concerns purchasing a used mobility scooter online without actually viewing it in person. After placing the order over the phone and trusting the condition they said it was in it arrived 4 days later and as stated on the phone the condition was perfect even better than what i thought it would be. Went out on it today for the first time and wow the breeze s4 really is in a league of its own, i had the shoprider cadiz before this and assumed that was one of the best on the market but this knocks spots of it...thank you ever so much mobility giant i will definitely be reccomending you to my freinds and family
written by crazeebob on 14/06/2013
Just purchased a scooter from mobility giant and can't praise it or them highly enough, helpful above and beyond the call of duty and pleasant attitude wouldn't hesitate to recommend them. Well done Mobility Giant and thank you
written by claire1948 on 01/06/2013
With a wide range to choose from and being a first time mobility scooter user picking the correct scooter was a daunting task but after a 20 minute conversation with a friendly man called Larry he recommended me TGA Breeze 4s to tackle the steep terrain and uneven off road paths that surround my area. 3 Day after my speaking to Larry the scooter arrived and i could not be any happier with the condition in which the scooter is in. Thank you Mobility Giant for making the whole process of purchasing a scooter a lot easier for me, I will definitely be recommending you to my friends.
written by Beaumont2510 on 31/05/2013
Very happy with the scooters overall condition and service received how ever deliver was delayed a little other than that very pleased
written by paulnichol on 21/05/2013
My pride was delivered by a young man who showed me exactly how to use it and was very patient with me! Being my first scooter i was nervous but am now getting the hang of it. Thank you
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