First Choice Conservatories - www.firstchoiceconservatories.com

First Choice are only fit for an episode of Rogue Traders or Watchdog. They send over a slick salesman with all the answers and as soon as they take your money they stop answering the phone to you. Our installers did arrive pretty much when promised but they did a second rate job. The side windows of the conservatory are leaning out at an angle under the weight of the roof because they weren't installed correctly. Over a year has passed I have had endless unanswered phone calls, written countless letters, contacted trading standards, citizens advice and our local smalls claims court and still no progress. So much time wasted. Oh and the 10 year warranty is also a lie which you will never receive. They should not be aloud to do business. Sadly consumers in this situation get no helpful support to bring companies like this to justice without having to spend a fortune on legal fees.

When eventually finished the conservatory is ok. The various tradesmen that did the job were very good no complaints with them. However dealing with the company a nightmare, as previous comments I can confirm that calls were never answered or replied to and I was continually chasing them after one tradesman had finished to get the next one in. Still waiting for rubbish to be removed from my front garden 2 months after first contact!!

Had first choice around last October , agreed on price & ordered it , said it will be started 2/4 weeks after order , left messages & txt but no replies to any thing , I actually thought they had gone bankrupt , I got Conservitory delivered and it had to go in storage , eventually I got hold of some one in April and not really any closer to the work been started , then there builder rang me and asked what needed to done ! He didn't have a clue ! I rang and cancelled and Said i don't want one from your company near my property , then sent recorded delivery explaining how bad they were , so unprofessional . My letter was opened and sent back , saying they weren't there , may be there gone , there trading under another name like solar panel . Don't use them.

Inside of conservatory good BUT

Once I paid the balance they did not come back to rectify badly done outside work which I did not notice before. Promised to call round but never did. Had to get someone else to do the work . Guarantee WORTHLESS. From acceptance of work to be done total lack of information. Total experience Frustrating. GO to reputable company with trade backing.

Nothing original to write here. Conservatory was eventually finished 2 weeks prior to Xmas 2013 - was originally due to be completed for Half term holiday. on 29th December, we had water pouring in where the conservatory was sealed to the building + a number of other snags. It took us 2 months to eventually get an acknowledgement from the company using Direct Conservatories 4u as leverage. A representative appeared to review the issues we were having on Friday 7th March and committed to return the following week to fix - this did not happen. We have not been able to get hold of anyone from First Choice conseravtories since, leaving countless voicemails & emails, and even contacting Direct Conservatories 4u for help. In speaking to Sally last week, she appeared helpless to assist us, even though the problems relate to both the conservatory structure & associated building works. I have spoken to Trading Standards today and will be following a formal process. Such a shame, as the conservatory itself would be fine if the snags had been addressed immediately. Happy to share process we're going through, but am concerned having seen the number of similar experiences that you've all been going through that we will get issues remedied or any damages.

We engaged Worst Choice to build an orangery DON'T! Their work is substandard to say the least and they don't - or won't - communicate. Their main aim is to take your money without paying vat - that is why you pay each trade direct. The groundwork was dreadful - not measured accurately therefore leaving each further trade to compensate for the inaccuracies resulting in a monumental disaster! They don't answer nor return calls ever! We had to contact the manufacturer of the glass work to get any response at all and we are still left with a building which is not water tight and quite frankly looks skew wiff! We have had an independent survey and will be looking for compensation. Even if they turned up wanting to make everything good I wouldn't want them anywhere near my property!

This is my second review as my original one has disappeared. This company used high pressure sales tactics and then no contact once deposit was paid. At no point did he explain that a DIY conservatory company would be used and was very cagey when asked about the company. It became obvious that he was just the middleman and we became worried about what would happen in the event of something going wrong. We became concerned when he offered us big discounts if we made the decision immediately. After 9 days we asked for the return of our deposit and he frightened us into thinking we had to go ahead. Only after dealing with direct4u conservatories did we manage to escape this company. DO NOT HAVE ANY DEALINGS WITH FIRST CHOICE CONSERVATORIES

They were quick enough to make you sign on dotted line but no so quick when you rang to ask what's going on and they never got back to me , got a boxed up Conservitory sitting in garden , I'm so fed up

Ditto to all over reviews! Pushy sales, delayed starts and poor communication! Our Conservatory is 2 years old now. We have had damp patches (which initially they did sort out after hounding them day after day) and window problems. Poor building work and no attention to detail or warranty! When initially sold to us they advertised that they were a member of Check a trade. When i checked they said they were not and to be very careful, unfortunately to late. Am thinking a call to the BBC Cowboy builders and Rough traders should be made?!?! Still damp patches with no return calls or after sale care. AVOID!!!!

Have had my conservatory up for three years now it started leaking in January have been chasing them up since then to get it sorted still no joy in getting it sorted this company should come with a health warning would never use them again even if they paid me !!!!!