STRAIGHT AWAY = over 8months!!!!!!

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Financial Ombudsman Service - www.financial-ombudsman.org.uk
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lago's review of Financial Ombudsman Service - www.financial-ombudsman.org.uk

“STRAIGHT AWAY = over 8months!!!!!!”

★☆☆☆☆

written by lago on 31/03/2022

STRAIGHT AWAY = over 8months!!!!!!
I have had a complaint about the non existant service my letters email and/or phone going on for over 2 years with pensions firm ReAssure. The 1st year thru' my complaint to the Ombudsman I received compensation £150, the 2nd complaint the next year £150, Im now n my 3rd complaint with the Ombudsman = 3rd time 3rd year, and today after my request/complaint was started on September 20th 2021, 8 months ago the Ombudsman says and I quote 'We’re helping a lot of customers at the moment, so I’m sorry we won’t be able to reply straight away'. STRAIGHT AWAY = MORE WHENEVER.
They are a joke.

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