Beware KashFlow support.

Click here if this is your business
KashFlow
★★★☆☆
3.5
60.0% of users recommend this
  • Quality

  • Value For Money

Click here if this is your business

Chace489's review of KashFlow

“Beware KashFlow support.”

★☆☆☆☆

written by Chace489 on 06/08/2014

My main concern was that when an issue arises, the support is only by e-mail. They tend to cut and paste stock responses. I had one simple issue that took best part of a week and used up so much of my time. Basically boiled down the fact they’d lost our data, and didn’t want to admit to it. So although it is keenly prices – you’ll waist so much time, so it's a false economy using KashFlow. Oh – they only give phone support when you on trial (so don't be foxed by that). Some other issues: not many experts out there, so hard to recruit staff that know it. You can’t stream bank statements through it and they lead you along, i.e. promise things will happen any day or month now, but they never do. They’re just trying to get another months payment out of you.

  • Quality

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0