written by mark-posh on 16/01/2015
Believe me the review on this and other web sites are false i.e. these are put on by their staff/managers.
This company is an absolute disgrace to customer service.
I simply rang up to book and experience and my call lasted no more than 30 seconds. The women/girl who answered my call was rude, abrupt and damn write objectionable. She ask me for voucher reference, I gave her apparently my pin, she got angry, then she asked for my post code, but she asked the question so fast and unclear, I’m asked her to repeat her question. She sighed and asked again. I then asked her for her manager as I wasn't going to put up with her anymore. She put the phone down.
As she represents the company not only should she be sacked the company in my eyes should be allowed to go bust (which they will soon at this rate).
DON'T use them.
Many other companies in the same field.
Read this soon cause it will get deleted so you only see how supposedly 'good' this company are.
As rated by our community of reviewers