written by taradickens on 28/03/2017
I booked a SPA get away for my friend and I to celebrate her birthday. On arrival at the hotel, it transpired our pre booked treatments, which had been confirmed by telephone and in writing were not actually booked in. The hotel had only one therapist booked all day and she was too busy to see us. I was very disappointed and will not be using this company in future. I wish I had seen these other awful reviews before we had used the company! I would have booked direct with the hotel.
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