emHewitt203's review of Activity Superstore

“no laughing matter”

★☆☆☆☆

written by emHewitt203 on 11/05/2018

I was bought as a gift comedy fun house package for 4 people.I tried to book 2 months in advance at my nearest venue {Northampton}but was told there allocation for vouchers was taken.I then tried my 2nd nearest venue {Towcester}which as the 1st was listed in the comedy club menu,and was told they do not accept vouchers,but there were tickets available if i paid for them,i was also told this at 1st venue.What should have been a pleasant experience has turned out to be a waste of time.

Facilities
Value For Money

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Activitysuperstore's Comment

Written on: 17/05/2018

Hello,

Thank you for your review. I apologise for the delay in getting back to you and I am so sorry to hear of the disappointment you have experienced with your voucher so far. I can completely understand your frustration as a result of not being able to be booked in at a location, date and time of your convenience.

If you could please email us with your contact details and voucher number, with "ReviewCentre Review" quoted in the subject line of your email, one of our customer service agents will certainly be happy to help you find a suitable date and solution. Alternatively, you are welcome to contact us via our live chat facility.

I hope we can resolve this situation and you ultimately enjoy your comedy experience.

Kind regards,

Eleanor
Activity Superstore

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