Horrendous customer service

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Guest's review of William H Brown Estate Agents

★☆☆☆☆

“Horrendous customer service”

Written on: 22/06/2013

In all honesty I wouldn't give any stars to Wm H Brown in my dealings with them, over a rental property. What should have been a straightforward transaction was made monumentally complicated by their gross imcompetance and abismal customer service. The staff were rude and had a 'don't bother me again attitude' when asked reasonable questions about progress and timescales etc. They delayed every stage, until I thought I would have to cancel my removal date. Gas safety check failed day before due to move in! Would it be too much to ask why this wasn't done earlier? I could go on and on ....... but my final words would be ... if you value your sanity - don't even think about having anything to do with this outfit!!!

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