written by on 11/09/2012
Just like any other lettings agent - do little and communication is poor. Staff want to do things to suit themselves. Communication is poor - have to chase for updates. They don't monitor the rent is being paid. When the rent was paid late by tenant, the agent didn't notice. Provided place hasn't been left a mess at the end of the tenancy, they are happy (even if it obviously has not been cleaned (e.g. food still in the fridge and empty beer bottles). They will attend to issues quickly enough - but they get the contractor at to fix at any cost to the landlord. Not interested in complaints, and happy to take your money for nothing and complain about your attitude to them when you are not happy with their service.
Do you have a question about this product or company? Simply type it in the box below and one of our community will give you an answer
Once we've checked over your question we will put it live on the site and our strong community of experts will hopefully give you some great answers that you find useful.
We will email you when the question is on the site
As rated by our community of reviewers
Westernlettings's Comment
Written on: 28/07/2013
We have no idea who this reviewer is but it seems unlikely that they are a landlord client of Western Lettings. When we've had malicious reviews on other websites (eg Freeindex) we've been able to get them removed by challenging the identity of the reviewer but that doesn't seem possible on this site.