written by Rosedawn on 01/11/2018
From the moment i telephoned Samuel Makepeace i knew i was in safe hands. From the first day they arranged for someone to come and take the photographs, which were amazing, then very quickly my home was on the internet, the sign was up and i sold it within 2 days. The interaction between the staff members and myself was constant, they were most professional but friendly with it. Samuel Makepeace gave me a great deal for selling my home and i would recommend them to anybody. They took the stress out of moving house. Brilliant.
written by cbGuthrie206 on 02/02/2017
Visited a property to let a week later got the keys. So efficient and smooth process. Leek branch superb. Definitely recommend this company. Thank you so much.
written by RichyJC on 13/01/2017
Awful estate agent. I said I would increase my offer if the vendor agreed to a quick turn around, they called to say the vendor had agreed to this. However after over a month of this, no papers to my solicitor and by this point, I had vendors details so checked with them and they weren't even asked! Also, I waited on hold for hours when Samuel Makepeace had actually just closed the office for two weeks but they didn't bother to change their voicemail so you just waited on hold, having to call in person to the vendors house twice to sort out details for the surveyors, then having my complaint remediation ignored, and then rude down the phone and accusing me of blackmail because I said I was putting my experiences online and threatening to report me to the authorities! STEER WELL CLEAR! Especially if you are tying to sell your house they all but made me abort! Then they deleted this review from their Facebook page! Utterly ridiculous!
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