written by on 23/03/2012
Worst experience in all my years of renting in Docklands, London.
Myself and my wife was looking to rent an apartment for upto £340 per week until a young, extremely pushy and rude salesman called Jake, from the Docklands branch tried to get me to secure a deposit on it without seeing any additional photos or sending the measurements by email as promised...!!
His tone and the fact he tried to belittle me and not listen to anything I was saying put me off straight away. After reading other reviews on here, I am pleased to say I will not be EVER using this lettings agent for my future rentals.
I sent an email to the manager of the docklands branch to inform him of his member of staff.
As rated by our community of reviewers
Donnaupton's Comment
Written on: 13/04/2012
We are very concerned to learn of your disappointment with some of our staff. Hopefully the Manager has addressed your concerns.
However, we do not like the sound of what you describe, and would value the opportunity to directly speak to you to learn about your experience.
And if necessary we can resolve any queries or concerns you have.
We're looking forward to hearing from you [email protected] (please quote RC002).
Rosebud's Comment
Written on: 17/05/2012
I am again going to court as like the above review it has cost me a fortune, taken them to arbitration and now being sued for tenants who are not their. Appalling