I must have been one of the last ones to sell with them before they sold it to another estate agents and I was really worried as i paid my money and i couldn't get anyone on the phone to do anything. Since then its been much better and the girl I have been dealing with is excellent. She has really helped and done everything i asked. We got more viewings and an offer and would definately use her again.

Service is poor!! No one speaks to you!!! They take your money and forget about you. I thought i was saving a fortune but in all honesty they have cost me more as they are useless. Now i need to pay out for an estate agents after they have ripped me off!! Please please please avoid at all costs!!! Bite the bullet pay a little extra and use an eatate agents. Everything done via online and no one will contact or speak to you. If u have a problem they want u to email them and the dnt contact you. The company should be reported as they take your money and do nothing to help you!!

Dreadful company. Surprised they are not on Watchdog. Please don't part with your hard-earned cash to these people. Two people running lots of businesses in a tiny office. Obviously been writing their own 'Excellent' reviews so take them with a pinch of salt. If you want to cancel a package and done a bank transfer already; good luck in receiving your money back.

They have just taken my property off Rightmove and they do not use the site any more. So my property is not on the UK's largest website. I emailed them and they said they are still on the site BUT NO YOU ARE NOT. Shocking company to deal with no customer service, they are an online company BUT hide behind the net. Do not sell with these guys if you want to sell. READ ALL THE REVIEWS ON THIS SITE !!!!!!

Staff treat you like a piece of dirt on their shoe, the old lady in the office is so cheeky she also seems to work for survey scotland in their Edinburgh office confused.com?! Anyway they took my money and then said they didn't. Had to get the fraud team at the bank involved and reported their behaviour.

I'd like to thank home sale online for their time and support during the sale of my house. Their advice was spot on and communication was excellent.

So different from my experience with a high street agent. I saved money and the service was excellent. I'd recommend HSO with no problems whatsoever.

Fantastic service. I had a terrible experience with a local agent and decided I needed a different approach. Came across Home Sale Online who looked reasonably priced and offered me good exposure on the websites. In the end, I sold my first floor flat in just under 4 months. Definitely should have chosen Home Sale Online in the first place.

HSO offered a good standard of customer service. They took a lot of care in my advert and offered me good advice. The staff were pleasant and seem well trained. Nice people to deal with.

After 8 months with another agent and just the 1 viewing we switched to homesaleonline. The difference was apparent straight away. Within the first three weeks, we had taken 4 viewings and received a written offer. The sale concluded earlier this month. Delighted.

I found HSO really easy to use, the email updates were quick so I could keep up-to date and respond immediately.

Please make sure you read ALL the reviews on this site, as they seem to be getting amazingly good reviews all of a sudden? My experience with this so called estate agency have been so bad it is frightning. Not only do they never call you back, they want to do everything by email I had people knocking my door asking to view because they never followed them up. Pictures are ok on the websites but had to get them to re-write words several times, surveyor was good they sent (survey scotland) but I think undervalued my house by £25K. You pay £400 quid and you get zip, nothing no service and if you complain they give you abuse. Please please please scroll down and read every review, I find it hard to believe they have made a massive change in the last 3 weeks !!!! I am now with another cheaper agent and the differcen is so much better.

My flat was tenanted, Home Sale Online were good at working round the tenants, the sale took a while but I knew it would because I wanted a bit more than the other flats in my street. I'd spent a fortune on the flat in the 9 years I was there so I wanted to get som of that back.

Still waiting on a refund. Phoned, E-mailed and contacted them via their internet site and still no response. Owed £495.00 and cancelled over 5 months ago. Avoid if you can.

i will never use another high street agent again. hso made selling my house easy and quick. very straight forward and good vlue for money.

I sold my flat recently and don't normally take the time to review places but I was so pleased with selling and the whole process really. I found the staff friendly, they know their stuff and they got me a sale.

SOLD MY FLAT IN SEPTEMBER. THE SERVICE WAS FAB. NO ISSUES TO REPORT. STRAIGHT FORWARD AND SIMPLE.

HSO have been great from start to finish. I can't sign their praises highly enough. The price was good and I got my property on Rightmove, S1Homes and Zoopla. I sold my flat within 4 months.

My house has just sold in Glasgow with Home Sale ONline. We were surprised and thrilled about how quickly everything came tovether. Great service, no hestitation in recommending.

My experience with HSO has been an excellent one. I had a lot of viewings thanks to the web presence and good photographs. I received an offer just over 3 weeks after my house went live. I would certainly recommend HSO to my friends and family.