know before you buy !

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1.4 / 5
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Guest's review of CEX Computer Exchange Ltd


“know before you buy !”

Written on: 13/07/2013

I brought an ipad from this shop , and realised a week later it didnt do what I wanted it to do so I had the recipt and went back to get a refund , they said that you cant return items any later then 2 days ??? So basically you could spend a 1, 000 in that shop and after only 2 DAYS you cant get a refund .. now I always thought you had 28 days to return and item ? But not only did that annoy me , I realised that it didnt say that on the recipt they said we have signs up in the shop telling people about the 2 day renturn thing , but surly when returning an item you look at the recipt not go back into a shop and read, posters? Also they never told me this when buying the item.

Very bad shop not only im I out of pocket I am stuck with a machine that has no use for me
Would not addvise this shop for anything as they only give you half of the items vaule I.e if your selling an item and its worth £200 they only give you £90 to £100
In my opion the consumer or customer is always right and to be a good business or business man its should be a perogative to get them happy , and to proviode good constumer service if shops want you to go back to spend more money in them , then thats not the way to go about it.

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