written by AyanaOgden on 16/02/2017
SSE Consistent Failings!
When is an on-line facility not an on-line facility? When its with SSE!
SSE ‘Give a metre reading’ You can’t use for weeks at least twice yearly!
Failure to even give a Credit amount on the account!
What is the point of an -online facility that simply fails you regularly?
Then having to run the gauntlet of indifferent and insincere staff that are unhelpful and patronising.
Often finding mysteriously one’s credit missing for no apparent reason is the SSE way!
With SSE Senior staff refusing to address these regular problems and giving no reason why one can’t even use their on-line Metre reading etc facilities!
Changing accounts without knowledge or consent of the customer!
When will a regulatory authority actually stand up and take SSE on and Force them to put right the many Wrongs with in its industry!?
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