written by Fernandez417 on 12/03/2014
Over estimated bills, demand money within 14 days of invoice.
Send threatening letters and pretend to be a law firm.
Avoid them at all costs. I would rather live without electric than use this company.
As rated by our community of reviewers
Opusenergyoperations's Comment
Written on: 13/03/2014
Hi,
I’m sorry to hear about your problems with billing and would like to be able to look into this for you. Please use the contact details at the top of this page to contact us, quoting RC120314 so that we can quickly identify you, and hopefully we can resolve this issue.
Kind regards,
Andy Nash, Operations Director
Ccs181261's Comment
Written on: 14/03/2014
Unfortunately, I have spent a year trying to sort this out to no avail and have started the process to move all our accounts to another provider.
I wrote to the CEO sometime ago and my letter was passed to Customer Service team who after some deliberation decided they could do nothing!