Ignored all attempts to provide change-over meter readings

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Guest's review of Iresa Energy - www.iresa.co.uk

★☆☆☆☆

“Ignored all attempts to provide change-over meter readings”

Written on: 29/03/2017

These people took over my dual fuel at the end of February from British Gas. But because they have not taken my meter readings I am continuing to pay British gas & Iresa, and there is nothing I can do about it. Iresa are legally obliged to provide British Gas with the 'change-over of supplier meter readings'. But they wont. They wont answer any of the 14 emails Ive sent to 3 different departments so far. They wont give me my online account log in details and when they communicate it is always from a "no-reply" mail box. There is nothing I can do but pay both companies for my fuel. These people are ignorant in the extreme. Avoid like the plague for a happy life.

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