Fantastic customer service

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Ecotricity www.ecotricity.co.uk
★★★☆☆
3.2
From 27 reviews
52.0% of users recommend this

  • Value For Money

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fortonbear's review of Ecotricity www.ecotricity.co.uk

“Fantastic customer service”

★★★★★

written by fortonbear on 22/04/2014

I initially thought my switch was going to be a disappointment - there was a delay in dealing with my query. However, the response came back apologising for the delay, advising how busy they were with all the new customers joining them & that not only had they introduced a temporary out of hours service for their prepayament customers, they were shortly hoping to offer longer opening hours to all of their customers, to ensure quicker response times & availability outside of usual office hours, for those of us who work. Can't wait & thank you.:)

  • Value For Money

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