The World is in Chaos!

What a PITA switching from S.Power to EDF. Transferring from NPower to S.Power last year was just as bad. Anything and everything including lost 1st meter reading and 2 weeks later nobody had processed it, and then they entered it incorrectly, over-inflated final bill, online account problems, 10 days wait for a support email response and now my account after 30 days still shows as "nearly there", patronising gits!

It's yet another messed-up process, to add to a long line of business cock-ups this last few years. It seems the simplest of protocols, and the simplest of business tasks 'now', always ends with a string of phone calls or emails to customer support. You may as well drive down to the companies involved, logon to the PC/system and sort it out yourself. Talk about hassle and stress.

I blame outsourcing to foreign lands and job agencies for this mess that commerce is in, or should I say 'big business' as it's always the large companies with employees who are like cardboard cut-outs just dreaming of a move to "a better job". Nobody cares any more, there's no accountability or attention to detail, the days of doing a good job and feeling a sense of achievement AKA self-esteem are long gone.

Amazing!