Cavavin Service Terrible

Like many if the reviews, Cavavin after-sales service is non-existent. We have had our Cavavin wine fridge for 4 years and the electronic control panel started malfunctioning and the fridge stopped working. I gave up trying to contact Cavavin as they NEVER once responded, either by phone or email. Now the company that I have hired to fix it is trying to order the part, and after 6 weeks, Cavavin still hasn't sent them the parts. Sad that this is a Canadian company.