Click here if this is your business
1 / 5
From 5 reviews
0% of users recommend this
Click here if this is your business
  • Ease of Use

  • Durability

  • Style

  • Service & Support

  • Value For Money

cacciatore's review of De Dietrich Induction Hob DTi714V



Written on: 06/03/2013 by cacciatore (2 reviews written)

Originally bought a de Dietrich induction hob in 2002, it lasted 8 years before 2 zones failed, replaced it with a DTi 1714V. This lasted just over 2 years before 2 zones failed, but we decided to continue using it with the remaining zones. Last week we had an area-wide power cut, and the same evening, when power returned, the hob unit would not work at all. Contacted de Dietrich's after-sales service, who said the restoration of power may have caused a circuit board failure, and they could send an engineer for a call-out fee of £177, plus parts cost. My response: your product must suffer from a design fault if it cannot cope with a power cut (electrical supply has been tested - no problem), and your call-out fee is absurd. We will not buy this, or any other product from de Dietrich, in future, and advise BEWARE!

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0