easy to use, terrible support

Click here if this is your business
★★★☆☆
2.5 / 5
From 8 reviews
38% of users recommend this
Click here if this is your business
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Guest's review of ShopFactory Developer

★★☆☆☆

“easy to use, terrible support”

Written on: 08/12/2013

I have been using sf for at least 10 years, and the product has evolved to a solid, still easy to use, smooth and reliable application, capable of anything I need it to do.
However, I had reason to contact support and that option has become a complete joke. Seems like they outsourced it to a country, where they read/type prefabricated answers off their screen. Totally dumb and useless, that's why I wouldn't recommend them, anymore. Looking for alternatives, myself.
You don't want to be caught out with silly service, if your business depends on it.

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