a nightmare of cheating, missell & eking out money sham

Emperium Retail
★★★★☆
4.0
76.0% of users recommend this
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Gilliambw134's review of Emperium Retail

“a nightmare of cheating, missell and eking out money sham”

★☆☆☆☆

written by Gilliambw134 on 14/02/2017

I bought the emperium retail epos till system was charged £1800, double the normal price in market, but told no charges after buying, but after 1 year was forced to buy the key for £360 and monthly maintenance, was told I was foolish to think no charges, how will software companies run if we don't pay them monthly? feel cheated, befooled by bullying sales persons and non accountable staff when we call indian call centers. very meagre help to lauch the till in my shop as we have to use booker or bestway menu but we are independents, staff at india wont know uk retailer conditions. we had to manually enter too many items, only on phone help was provided and we feel bashful to ring again and again for small things.i would prefer a person coming to settle the till initially.
we wanted to know full cost of the till and not initial big payment of £1800,monthly instalments are a pain and we never wanted them so agreed to pay more

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