Totally Shocking Service - Disgusting

★★★★☆
4.2
From 236 reviews
81.0% of users recommend this

  • Value For Money

Wondawitch's review of Drive Dynamics www.drive-dynamics.co.uk

“Totally Shocking Service - Disgusting”

★☆☆☆☆

written by Wondawitch on 30/01/2015

I bought 10 lessons for my son in December 2014 as part of his Christmas gift. I called Drive Dynamics in January to start the lessons and was told that an instructor would call within 5 days to arrange a start date. Well, I am still waiting for that call nearly 3 weeks down the line. I have been spoken to in a disgusting manner by "sales people" and "customer service" and still have had no resolve for the matter. I requested a full refund and provided the details that they needed for this to happen and again have not received any confirmation when or even that the refund will be made. I have contacted Trading Standards as Drive Dynamics are in Breach of Contract. i have given them until 5pm Friday to refund me and to compensate me. Please do not use this company at all!!!

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