Will not be recommending.

4.5 / 5
89.6% of users recommend this
  • Value For Money

Gcruise's review of Safestyle UK - www.safestyle-windows.co.uk


“Will not be recommending.”

Written on: 19/06/2017 by Gcruise (1 review written)

Certainly not happy with this company.. 6 out of 8 windows were faulty. So ended up 3 days to do a job that should have been completed in 1 day. Which meant extra days off work for me. 3 with damage to the frames, 2 with scratches to the glass on the inside, and a large patio door that had not had the gas inserted so I was told by one of the installers, despite an inspector on a visit saying that it was perfectly normal for the window to be 'bowing in-and-out'.
Bathroom window would not close properly but that was easily remedied by one of the installers on a later visit

In all the total job spanned over 3 weeks, There was also a last minute cancellation for one of the planned visits after I'd already organised the day off from work.

  • Value For Money

Safestyleuk's Response to Gcruise's Review

Written on: 20/06/2017

Apologies for this, I'll pass your comments back to Birmingham and to the relevant teams for the factory. I assume from your comments that the problems have been resolved, but if not you can drop the customer services team a message through the customer care section at the top right of our homepage and they'll get you booked in to resolve any outstanding issues.
Digital Team

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