Terrible web functionality & customer service

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Comet
★☆☆☆☆
1.3
11.0% of users recommend this
  • Quality of service

  • Layout of shop

  • Value For Money

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DavidCl2012's review of Comet

“Terrible web functionality and customer service”

★☆☆☆☆

written by DavidCl2012 on 08/08/2012

Ordered a laptop through their 'click and collect' service online which was supposed to be in stock - went to our local store in Guildford and was told by a member of staff that their online stock levels are out of sink and there was nothing he could do with a 'couldn't care less attitude'. Didn't even offer a similar product to me instead - he just shrugged his shoulders.

If you want my advice, buy directly from the manufacturers.

  • Guildford, Surrey

    Branch Visited

  • None... unfortunately but wanted a laptop

    Goods purchased & cost

  • Quality of service

  • Layout of shop

  • Value For Money

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