WHY CHANGE SOMETHING IF IT ISN'T BROKEN?

Naturediet Pet Foods
★★★☆☆
2.8
From 70 reviews
44.0% of users recommend this

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Jojo773's review of Naturediet Pet Foods

“WHY CHANGE SOMETHING IF IT ISN'T BROKEN?”

★☆☆☆☆

written by Jojo773 on 01/11/2014

I have been using Nature Diet for 18 months (chicken) & found it amazing as my dog is sensitive to certain foods. I have been having a monthly subscription from Amazon so I always have a good stock in & have recommended it to many of my clients and friends. To my HORROR they have not only changed the recipe - it is now thick gloopy & sticky (yuck) but the packaging is substandard and many packs had blown. The smell was revolting and unfit for consumption - what an utter waste of money. I can only hope that enough loyal customers complain and refuse to buy this muck so that the company will have the good sense to revert back to their original recipe & packaging. I shall certainly not be recommending this product any more. Disappointed is an understatement!

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Gariford's Response to Jojo773's Review

Written on: 08/11/2014

Jojo, Thanks for posting your comments; I've found this very helpful and also very concerning.
A while ago I purchased this product in bulk and have found a few blown packets so far upon opening a new box (from the range of adult dog).
I'm keeping a close eye on the rest of them and am about to write to the wholesaler requesting they seek assurance that the remaining unopened packages are safe for consumption even though not (yet) showing signs of being bad. It's certainly a worry to think that bacteria could be there but not sufficient (again 'yet') for the food to start fermenting.
I won't be buying again. What alternative food/s have you started using?

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