written by ChanaBrown144 on 16/01/2015
My vet recommended that I feed one of my dogs on Chappie - he had had very low protein level, amongst other problems, and was put on a fish/chicken only diet for several weeks. I read many reviews on Chappie, some glowing, some saying it was the worst food available. I can only say that he loves this food, both the fish wet and the dry varieties - I've never seen him so excited about meal times and I've fed him on some of the best and expensive foods over the years. I've also added some to my GSD's Autarky food, which he had rather gone off, and he too can't wait for meal times. So far no signs of the dreaded "passing right through" (always a problem with GSDs), so after 10 days on this food, both dogs are really happy with it and if they're happy ................. The tins of food are solid and not sloppy with added gravy/jelly
written by on 09/05/2013
The by-products from the rear of these animals is important to me, as I have to pick it up. This dog grub (DRY) is the best we have tried and the dogs are smiling. It may not suit every Mutt but our mad Springer and Lab are thriving on the stuff. Why pay more!
written by on 14/03/2013
Our Red Setter has been on a daily diet of Chappie Tinned food alternated with JWB or RCW dried food for many years. However, over the past few months she has been suffering from diarrhoea and flatulence and we have been trying to work out what has been causing this problem, initially wondering if perhaps as her twin sister had recently passed away whether in fact she was suffering from stress. My wife however was suspicious that the NEW labelled Chappie Tins could be the cause of our Setters’ problem and on discovering this forum and the similar experiences other dog owners; it would now appear that this may just be the case. Like others on this site we intend to register our dismay with the manufacturers of what was an excellent product and as has been stated by others, we cannot understand the reason to change a product which was working?
written by Casper14 on 01/03/2013
What have they done to the tinned chappie? My collie X has been on chappie for nearly 2 years now but for over a month has gone right off the tinned food. I used to swear by chappie as my dog has a sensitive stomache and it took ages to find the right food but now i am in a dilema again. Please bring back the old chappie!
written by on 02/02/2013
I had a border collie who was sensitive to everything. Itching, Sickness, weight gain, swollen sore tummy etc. My vet recommended chappie and it was like a miracle food for her. I lost her aged 13 and now have a yellow lab. I bought chappie as I thought is was a wonderful trusted food. I noticed the packaging and shape/colour was different from how it used to be. He has been frantically eating grass and throwing up. He has runny eyes all of the time. none of which he had before the new packaging. It didn't dawn on me it could be the food as I have always trusted it. after numerous trips to the vets he is still vomiting most days. I came across this site and can't believe what I'm reading. My dog is experiencing all the symptoms that are posted on here. Why have they changed such a well trusted brand and how can they say that nothing has changed only the packaging. They have lost another customer as of today.
written by on 02/02/2013
Please why have chappie changed the food. I can't cope on seeing my dog like this!!!!! He's always been on chappie no problems before December 18th I thought it was the Xmas deco so I took it all down. No I had to take him to the vets during Xmas because he is scratching himself to bleed badly biting his feet legs in between legs he was bleeding all the time. The vet put him on steroids to help which they didn't so the vet put the dose up and up. I clean the house from top to down in case there was something in the house. Change his walks, so he could never come of the lead so I've was always on the path. 2 months of really upset seeing my dog like this. When went to buy a new bag of dog food and notice NEW IMPROVED NIPPLES you are having a laugh. I drove over 100 miles to small dog shops to find an old bag of dog food which I did only a small one. Whithin 3 days my dog was back to normal. What a Relief !!!! But then the penny drop what I'm going to do when this bag runs out!!!!! When I am back to where I started I have introduced 4 different foods dog but none of them are helping him!!!!! Please please change the chappie back dry and tin food before my dog scratches and eat himself. Yesterday he couldn't even walk because he has chewed all the skin of his paws. Please do something !!!!!!
Written on: 27/03/2013
Wagg sensative works for my dogs but i went through the same pain as you. Chappie tell me they have changed nothing they wont admit their mistake. I hope your sorted but if not try wagg sensative.
Written on: 16/01/2014
I googled "dog food causing scratching2 and have just read this review. After a specialist Vet consultation in 2011, I was advised to feed my dog Chapppie. When Chappie was "improved" and it seemed to disagree with my dog, I managed to buy almost a years supply of the "old "mix which ran out October 2013. I was forced to buy the "improved" Chappie. After a few weeks I noticed my dog scratching, and it was getting worse as the weeks passed. I changed her food and itch disappeared. When Mars changed the "recipe" I wrote to egister my concerns but it fell on deaf ears. I do not know what I will now feed my dog. Original Chappie agreed with my dog, was low fat, high fibre which is what she needs. Biggr profits to Mars would appear to be more important than their customer!!!
written by Cobblet on 15/01/2013
I echo the words of everyone else, I've been feeding my dogs dry Chappie dog food for years. Not only the price was appealing but also found it to be the most suitable especially as my hungarian vizsla has a very sensitive stomach & is also a fussy eater. Since they have been on the "new" kibble both dogs now suffer from extreme flatulance, their motions are looser & they both eat great quantities of grass. My vizsla is not keen to eat it unless it has some left over veg stalks/leaves or something appetising on it. I will no longer purchase this as I cannot tolerate the awful sulphorous smells in my house day & night and have changed to Skinners Ruff & Ready which has 5* reviews. Sorry Mars Petcare you have probably lost yet another customer. Unless you listen to what everyone is saying you'll probably lose alot more!!!
written by on 27/12/2012
My latest pack of Chappie tins has a really disgusting smell, even when the tine has just been opened. It always used to smell fishy which was fine but now it smells like a tannery. Won't be buying any more. Also my dog has now developed itchy ears, which he never had before.
Written on: 29/12/2012
Hi this is because they have changed the meat. I had my dog on the chappie chicken and rice because he had a bad stomach. It was always a light meat with a chalky texture. Recently it has changed it is faker, softer and as you say a bad smell. Apparently it now had wheat germ in it which I only discovered after it upsetting my dogs stomach
written by zoemac1983 on 18/12/2012
I agree with most people on here, they have definitely changed the biscuits and meat whatever they say. My collie has a very sensitive stomach and has now been happy on chappie for a year. I recently bought him a new sac of biscuits and they were the new type, and the meat is the new type too. I wouldnt say it has given him diorrhea but its not great on a daily basis! And it makes him fart now which he never used to do....not so great!!!! I really wish they would bring back the old kibble and meat...if it isnt broke, dont fix it!! I have now had to go back to Hills dog food however this is VERY expensive and comes from the vets but it does seem to work with his stomach. A good alternative to chappie but NOT a cheap alternative!! Is very expensive to keep your dog on this. The vets say it is more of a short term fix rather a staple food. Has anyone found another food that is suiting their dog now that Chappie doesnt? My collie is energetic and eats a lot of food so going to fresh meat and rice is an option but a very expensive one!
Written on: 29/12/2012
Hi I agree. My dog was on chappie due to his sensitive stomach. The chicken and rice meat was always light and chalky. This new stuff is dark and mushy and upset his stomach which now leaves me trying other foods while my poor dog suffers
Written on: 08/01/2013
I'm another dog owner who agrees with the unnecessary change for the worst with Chappie Complete. Neither of my dogs will eat the new formula, and I've had to add homemade gravy to even tempt them a little to the beef variety (I had to bin the chicken and rice, they wouldn't touch it whatever I did, and it smelt awful). Oh joy! today I found a 15kg bag of the original and they dove straight in when I fed them tonight. Also, I used to put a little of their allowance in their 'Kong' toys, so they had fun rolling them around to retrieve it, the new kibble is far too big to let me do this!. I've emailed the manufacturers and told them of the problems. Hopefully if enough people do this they will go back to the original.
Written on: 28/03/2013
Did you get a reply, i sent them email had no reply at all.
Very dissapointing we now feed our dogs Waggs sensitive very good alternative.
Kate
Written on: 02/04/2013
No reply, they obviously don't care. I'll look out for the Waggs and try my dogs with that. In the meantime, they have been getting boiled rice with added boiled fish or chicken. Not the cheapest alternative but a little of the rice goes a long way, and a pan full lasts a couple of days.
written by elrhia on 09/12/2012
My lab x had pancreatitis 2 years ago and we swapped his food to Chappie, with no problems whatsoever. Then they changed - I even phoned them and they said its just the packaging that had changed! Well this last week my dog has been very poorly, been in the vets on a drip. He has come home and is eating (rice and chicken for meals at moment) but will not even sniff Chappie biscuits or the meat. Tried him with little bits of other stuff and eats it no problems. My problem now is what do I feed a dog who is prone to pancreatitis and collitis? I am so angry!!!
Written on: 14/12/2012
My 8 year old terrier was quite happy on old Chappie chicken dried food but now doesn't seem to be able to eat the new variety without getting diarrhoea.
I am currently feeding him Natural Instinct raw chicken and turkey and this seems to have settled his stomach.
Written on: 29/12/2012
Hi I have the same problem. My dog was put on chappie due to sensitive tummy. Apparently the new one has wheat germ which has gone right through my dog and made him very poorly
I have him on royal canin recovery at the minute as he is so poorly. It is very expensive but its what I need to do to get him better. Then what I don't know
Written on: 31/12/2012
Unfortunately my dog was put to sleep two weeks ago, I am devastated :( :(
Written on: 02/01/2013
Hi I'm so so sorry to hear about your loss. They become part of you family and it is so difficult at normal times but heart breaking at this time of year.
My dog has a few problems and I wake up every morning hoping he is still with us
Your dog will have gone over rainbow bridge now where all the other dogs go when they pass. They have no pain or illness and are free to run. If you haven't already and you are up to it google dogs and rainbow bridge
Having lost 2 of mine a while back it still pains my heart so I do know how you feel. They say time is a great healer and its true. I can now think about them and smile instead of breaking down sobbing
My thoughts are with u
Written on: 03/01/2013
thank you. i know about rainbow bridge I could cry .. again :(
hope your doggie is okay x
written by leonidasmujahid on 26/11/2012
best canned food for the market and cheap as well, i mix it with heights farm dog food for my staffy who suffers from very bad allergies and since he has been on both no more bald patches and swollen ears and skin allergies, thank God for chappie and heights farm.
written by on 26/11/2012
My border Collie has just gone down with Pancreatitis after being clear for 2 years. That is why we went to Chappie then. So now we have this "new improved" Chappie and he gets Pancreatitis again. Coincidence? Pancreatitis is deadly and can cause £1000s at the Vets, well that's if you have insurance ... Why change something that is not broke ? Really to save money of course !!
Written on: 09/12/2012
OMG!!! our lab x had pancreatitis 2 years ago, went onto Chappie with no problems, then they improve it (I even phoned them to make sure it was the same ingredients and they said "yes"). Now this past week he has been in the vets seriously ill, although they say its not is pancreas, its his liver, but he wont touch Chappie any more, at present on rice and chicken .. I tend to think the same x
written by Edthepointer on 23/11/2012
I whole heartedly agree with what a growing number of other people are saying - that the new shape Chappie is a terrible product. My dog has been off colour for a few weeks and we have now prooved it that it is the chappie that is at route of the problem. Bring the old recipe and shape back!
written by on 21/11/2012
My dog is getting on in years but has been fed Chappie dry mix on the advice of our vet. The new 'improved' version has pieces too large for him to eat comfortably and he would sooner go without eating. Why change a product that pets a d their owners have been happy with for years?
Written on: 25/11/2012
HI , just came across this after a google search that my dog has been ill since changing the original chappie , i am shocked that i am not the only one ! i have been in touch with the customer care number 20/11/2012 and they insisted that the recipe is the same ! and the only thing has changed is the size and shape , and said that it must be something else causing my dogs upset stomach and refusing to eat !! i am horrified that they said that i am the only one with this problem .
written by on 18/11/2012
i have been feeding chappie to my dogs for 13 years with no problems . my current dogs have been on chappie for 6 years and now the new and improved chappie kibble size. what a joke they must of changed the ingredients as well as none of my dogs will even eat it, put dish down they walk away, wont even eat it as a treat !!! my dog has gone without any dinner now for 3 days, as she is a fussy eater, the smell of the new improved stuff is vile and feels all greasy. i couldnt get hold of any of the old stock , so after all these years am currently trying new foods, i used to advise friends to try chappie , not now.... total disaster but i do ask you why change when it wasnt broken.....it didnt need fixed. alot of people are saying the same i think you need to look at the comments from your customers , i bet your sales go down as the product is now rubbish !!!!
written by on 15/11/2012
Chappie complete was recommended for sensitive tummy - after two weeks my dog is scratching constantly - although no fleas - and coat is definietly dulled and moulting like mad! Am changing food - what a shame they insist on 'fixing something that wasnt't broken!!'
Written on: 31/12/2012
Our two Border Collies have also been scratching and moulting with no sign of fleas. Research on web suggested cereal intolerance (which people also get with wheat), so started looking at their feed, which had been changed - it said so on the bag. Now looking for an alternative - Hi Life has been suggested.
In defence I have to say that Chappie was a life saver 5 years ago for our pup who had a very sensitive stomach.
written by RottieLover01 on 14/11/2012
Chappies has been a major hit with my dog. I own a very large and beautiful rottweiler named Diesel who will eat everything and anything if he can get his mouth on it! Over the past four months he has had a very bad stomach and extremely bad diarrhea! Everything we were feeding him was just coming out like liquid and sick! We were forced to put him on a bland diet as we tried every food that was recommended to us and nothing would work. We were feeding him rice and meat as it was the only thing that would work. We put him into the kennels for a week while we were on holiday and explained to the gentleman who owned the kennels about my dogs diet problems. He explained that he had a rottweiler whose stomach had been exactly the same before he had started feeding him Chappies. We gave him permission to put Diesel on this diet as well and see if it worked as nothing else had worked. When we got back if was to our delight that we had discovered chappies had worked it's magic and Diesel's digestive system was perfect! He was and still is going to the toilet as normal and has never been sick again since! He really enjoys chappies and woolfs it down at every meal. We also add a raw egg to his meal occasionally as this is what the gentleman from the kennels had done with his dog and Diesel's coat is now looking fantastic and shiny as well. We bought a massive bag of chappies from our local pet store for something like £17 which I think is amazing value for money due to the large amount that you get in the bag. We had tried gluten free food from the vet and other brands of dog food and they were ridiculously expensive. Chappies may be a lot cheaper but it is the only food that has worked for us! Diesel certainly seems to enjoy it and his health has improved substantially which is the main priority to me! £17 for a bag of food which has saved me vet bills, forking out on expensive food and my dogs health is a bargain as far as I'm concerned. I will continue to feed Diesel on Chappies in the long term and can't praise it enough. Thank you Chappies!
written by on 11/11/2012
Has anyone else been having problems with the "new and improved" Chappie??
Written on: 14/11/2012
See previous e-mail and please complain, don't be fobbed off
Written on: 08/12/2012
Since the new Chappie has been fed to our 2 dogs they have had diarrhoea and sickness several times and we wondered whether the new Chappie was doing it and searched the web and found this site. Now we are sure.
Written on: 15/11/2012
yes all of mine are sick on it
written by nblackburn on 06/11/2012
Diabetic dogs can only eat Chappie tinned or costly prescription food. Manufactures MARS say ingredients haven't changed. The horrible smell of Chappie Original was not there before. PLEASE PLEASE complain MARS PETFOODS, FREEBY LANE, WALTHAM WOLDS, MELTON MOWBRAY, LEICESTERSHIRE LE14 4RT Tel: 01664 410000. Help the diabetic dogs who have no other choices. Enough complaints may make them change to the product we know
Written on: 15/11/2012
yes i tottally agree mine have all been ill on it
Written on: 16/11/2012
So sorry to hear that. I have contacted MARS via their web page 3 times and spoke with customer services. I didn't even get a reply to my e-mails, so ended up writing to the CEO. They just don't seem bothered. The Chappie wet tinned chicken & rice does seem to have stayed the same, I just use that now
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Dotmatheson's Comment
Written on: 17/10/2016
I have just found issues with the Chappie too , It smells awful - the chicken and rice - looks darker, actually smells as though it has been contaminated by the tin and smells like it has. Dog sniffs it walks away. when forced to eat it she was sick!!!! both timesI have thrown out so many tins. I am taking my tins back and have moved her onto chicken, and tined winnalot. They have definitely done something. Also in Glasgow for the last four months all the stores are out of the tins including Pets at Home and they say they might not get it in again - but wont give me a reason. I have emailed the manufacturer but they have not replied to me