Baumatic dishwasher DW1600

Just a few weeks after buying the dishwasher the motor went. I have been battling with the Baumatic customer service team ever since. Almost 2 months now since I first reported the problem and it still hasn't been fixed! When the first engineer came he didn't have the spare part with him, on the next two occasions (having already -booked the whole day off work) I have been phoned in the morning with the news that the engineer is ill. I can't talk with any real authority about the product because it may have been a fluke that the motor broke so quickly, but the repairs department is appalling.