Waste of money

I bought the sky package on an offer of £20 a month, sky tv, broadband and talk. After 6 months my bill for on average 55 pound a month! I never used the land line since we both had mobiles, basic tv package. The last year the internet was unconnectable most times. After getting in touch with sky once through email because calling them is impossible there numbers cost a fortune plus they keep you on hold for 5 - 10 mins. So they emailed me back telling me they would look into it and to try different things like unplugging etc bla bla bla. Nothing changed, contacted them on 4 different occasions and heard nothing back at all. I phoned them on a number that was for something completey different and used the SAYNOTO0870. Dont join sky they rob your money after tiein you into a contract.