written by on 12/05/2013
I have had the latest BT vision package for 5 days. It has crashed for the last time during a series I was watching it took 10 minutes to re boot. I am cancelling the service and returning to Virgin or Sky. It would not turn on yesterday until I had removed the power lead and attempted to power up 3 times whilst holding on the phone to BT's International call centre who just follow instructions on screen. They insist on sending an engineer out not understanding that I would have to take the day off in order to wait in for them. Very disappointed with BT. I have Broadband option 3 with phone and TV It is cheaper than Virgin and Sky but I will pay extra for a more tried and trusted service (Sky) which I had for 16 years until I moved. I wish I had read reviews if I had I would not have purchased the contract.