written by Jfw13 on 25/03/2013
Well we were all quite looking forward to a new look bt vision. We had all the bumps through and it all looked great. It was a little disappointing to know that all that great tv we had recorded would be lost but we could just about live with that!! At the weekend we got the update screen, and having navigated thru the set up mode we waited with anticipation. The process was quite quick. We loaded it up ....
So what used to be a very easy process to get to iplayer etc, now takes significantly longer, and, as it is streamed it quite often does not load properly much to the annoyance of eagerly awaiting children. Loading cbeebies has never been so complicated. The fonts and colours etc are rubbish .. Even when you get to an end of a catch up program it ends in a blank screen .. No navigation options back ... Loading I player takes several seconds of spooling, and then it tells me iplayer is loading ,, navigate across to channels ... 3/10 nothing happens ... This is a terrible upgrade .. Inconvenienced and a rubbish user experience.. come on bt ... You are going to have to do something remarkable to keep your loyal customers. I am off to virgin media TiVo having used bt vision for about 3 years ...