PAYMENTS AND LACK OF CUSTOMER SERVICE.

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Weight Watchers www.weightwatchers.co.uk
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TRUFFLECHEWER's review of Weight Watchers www.weightwatchers.co.uk

“PAYMENTS AND LACK OF CUSTOMER SERVICE.”

★☆☆☆☆

written by TRUFFLECHEWER on 15/11/2017

BE VERY VERY WARY AND DO NOT JOIN WEIGHTWATCHERS THREE MONTH TRIAL ONLINE.
I SIGNED UP WITH MY NEIGHBOUR WHO FOUND OUT THERE WAS A CONTINUATION OF PAYMENTS AFTER THE TRIAL PERIOD AND STOPPED THEM BUT BECAUSE I'D PAID BY PAYPAL THIS DID NOT BECOME APPARENT TO ME FOR THREE MONTHS (DUE TO DEPRESSION FROM BEREAVEMENT). AFTER FINALLY MANAGING TO FIND A CONTACT NUMBER AT 13P PER MINUTE I WAS BASICALLY TOLD TOUGH LUCK AND THEY WOULDN'T BE REFUNDING ANYTHING EVEN THOUGH THEY COULD SEE I HADN'T ATTENDED ANY MEETINGS. I FIND THE STANCE THEY HAVE TAKEN EXTREMELY SHORT SIGHTED BECAUSE MY NEIGHBOUR AND MYSELF HAD CONSIDERED REJOINIG BUT WILL BE GOING TO SLIMMINGWORLD INSTEAD WHICH WE HAVE BEEN TOLD IS FAR SUPERIOR ANYWAY.

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Louise111111's Response to TRUFFLECHEWER's Review

Written on: 14/01/2018

I had exactly the same situation. Signed up for six months and then discovered WW was continuing to deduct monthly payments without telling me. I had a difficult time getting it stopped. I will never ever join WW again, or recommend anyone do so.

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Louise111111's Response to TRUFFLECHEWER's Review

Written on: 14/01/2018

I had exactly the same situation. Signed up for six months and then discovered WW was continuing to deduct monthly payments without telling me. I had a difficult time getting it stopped. I will never ever join WW again, or recommend anyone do so.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
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