appalling delivery service

Diet Chef - www.dietchef.co.uk
★★★☆☆
2.5
37.0% of users recommend this
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Christianb113's review of Diet Chef - www.dietchef.co.uk

“appalling delivery service”

★☆☆☆☆

written by Christianb113 on 16/11/2017

I have written a very favourable review regarding the actual food however I never fail to have problems with the delivery service. I have been waiting in all day, it is now 6pm and I have just received a text stating that i changed the date of delivery until tomorrow which is a lie. So not only is the service poor but lies are told. Why would I arrange a delivery for tomorrow if I have been waiting in all day. Tomorrow will probably be the same with no delivery and more lies, its unforgivable. I had appointments tomorrow and the rest of the week but now have to cancel tomorrows as I do not want this very heavy parcel delivered to a neighbour. No doubt it wont be delivered tomorrow either who knows. The tracking system is useless and tells you nothing. I told several friends today that I was expecting a Diet Chef deliver and they said " you dont really expect it to arrive do you" knowing past experiences. If you have time on your hands and can wait around for days then diet chef is for you as the food and plan are excellent.

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