Disgusting service, sent my order when i wanted to cancel

2.6 / 5
37% of users recommend this
  • Value For Money

Guest's review of Diet Chef - www.dietchef.co.uk


“Disgusting service, sent my order when i wanted to cancel”

Written on: 01/12/2012

I decided to try diet chef as read good reviews. My first package arrived and then i had my first weeks worth of meals which i didnt get on with and didnt like the fact that the food was all processed.

I then chosse to cancel my subscription to prevent getting 2 more boxes of unwanted food and another £225 going out of my bank account. I then entered into communication with diet chef and they informed me that it was £100 to cancel i then received another load of food as they didnt put a note on my account that i was wishing to cancel which now needs to be sent back at my own expense. Two very heavy boxes !!!!

would avoid this company like the plague..... be warned

  • Value For Money

Dietchef's Comment

Written on: 16/12/2013

Thank you for your feedback. We are sorry to hear you did not enjoy your Diet Chef experience. It sounds very much like there was a mix up in communication with your order, which we do apologise for. We are more than happy to cover or reimburse any cancellation or return costs that have been incurred as a result of an error at our end. If there are any matters outstanding, please do contact our team on email: info@dietchef.co.uk

Reply to this comment
Report this review
Was this review helpful? 0 0