Poor service, don't bother ordering on line!!!!!

Click here if this is your business
★★☆☆☆
1.8 / 5
20% of users recommend this
Click here if this is your business
  • Quality of service

  • Layout of shop

  • Value For Money

Guest's review of Selfridges

★☆☆☆☆

“Poor service, don't bother ordering on line!!!!!”

Written on: 19/12/2013

I ordered a pair of Nine West shoes on line on 10th December for a Wedding on the 13th. I paid for the shoes and the next day delivery charge £85.00. The shoes turned up 7 days later!!!! I tried to call Customer Services on many occasions, numerous times on the 12th but the number constantly rings out! I emailed Customer services on 12th and a number of times since and still have had no response. I had to run around on the night of the 12th trying to find a pair of shoes I should already had received as I had already paid for them....disgraceful service from a Company who obviously can take your money and not deliver!!!!!

  • On line

    Branch Visited

  • Shoes £85.00

    Goods purchased & cost

  • Quality of service

  • Layout of shop

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0