BAD BAD BAD

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Matalan
★★☆☆☆
2.0
From 117 reviews
26.0% of users recommend this

  • Quality of service

  • Layout of shop

  • Value For Money

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p2caj's review of Matalan

“BAD BAD BAD”

★☆☆☆☆

written by p2caj on 17/11/2016

Ordered a swimsuit nothing to hard, what arrived was a piece of cardboard wrapped In tissue paper. tried to call customer services after 30 minutes hung up, tried later hung up again after 25 mins. yay 3rd time lucky after waiting on the phone for 33 mins. got through to someone who really could not of cared less who said we will give you a refund, I told him I wanted to complain about the terrible standard of my order. He said he would forward my complaint but I think pigs will fly before I hear anything back. Just feel like one of the lucky ones to get a refund .Matalan online shop at it at your own peril you have been warned

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