Avoid Debenhams store!!!

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Debenhams
★★☆☆☆
1.6
From 338 reviews
16.0% of users recommend this

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  • Value For Money

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DenisaCh's review of Debenhams

“Avoid Debenhams store!!!”

★☆☆☆☆

written by DenisaCh on 02/07/2014

I have to express my disbelieve and disappointment in this store. They left my parcels at my neighbour (who is a criminal) so i spent 6 days by knocking on his door, wrote him two letters. Made a four phone calls to Debenhams, wrote them three emails and NOTHING has happened. I have never experienced so unhelpful a poor "customer service". So 6 days later i have no parcels, no compensation, no a clear answer from the Head office and a criminal has not only my parcels (he is having an early Christmas on my expenses) but has my personal details too. I will cancel my debit card with them and leaving them as a customer and i can advise you to do the same.

  • Debenhams store in general

    Branch Visited

  • Quality of service

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