Poor customer service

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  • Quality of service

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Guest's review of Debenhams

★☆☆☆☆

“Poor customer service”

Written on: 08/02/2014

I went to the mac section a couple of weeks ago. And the staff were stood talking for about 15 minuets I looked at them several times and made it obvious I wanted attention and they ignored me and carried on talking.I then went to the Chanel counter the lady was not selling me the product at all I was looking for a bronzed and she just suggested one put it on my cheeks didn't tell me anything about the product. I have also had a lot of trouble with the ladies at the benefit counter I book eyebrow appointments there I have now stopped due to longer waiting times and the last time I went my eyebrows looked terrible. The lady who did them rushed them and we're much thicker than usual I think she must have been new because I think my little sister could have done a better job.

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