No refund on return

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Guest's review of Debenhams

★☆☆☆☆

“No refund on return”

Written on: 14/01/2014

I purchased 2 items early December, returned a dress that was a completely different colour to the images through my works post collection service, Debenhams haven't refunded my card and now claim they haven't received the dress and as I don't have a post office stamp for the return they wont do anything. Very annoyed at such as useless company and at the moment I'm £40 down, will be in touch with my bank tomorrow.

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