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1.6 / 5
16% of users recommend this
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  • Quality of service

  • Layout of shop

  • Value For Money

Guest's review of Debenhams



Written on: 21/12/2013

I ordered a gift voucher on the 8th November, it never arrived and after emailing the customer 'service' department I have received emails stating they will look into it and will get back to me. They never do and I am being passed from one department to another - basically they had my money and have no further interest. However I am not giving up.
Went into a store and bought a voucher there and was served by an assistant who seemed annoyed I had interrupted her conversation with a fellow worker.
Will NEVER order from this company again.

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